Privacy Policy

Privacy Policy

Introduction

At https://lafayette-psychological-testing-therapy.denvermentalhealthcare.com, we are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, and protection of information from our website visitors, users, and customers. We adhere to various international privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25, the European Union’s General Data Protection Regulation (GDPR), Brazil’s Lei Geral de Proteção de Dados (LGPD), California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Protection Act (CPA), Utah’s Consumer Sales Practice Act (UCPA), Connecticut’s Connectict Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to our official website, mobile applications, online services, and any interactive features within these platforms. It is important to emphasize that this privacy policy does not extend to third-party websites or services linked from our site, which operate independently and are subject to their own privacy notices.

Processing Activities

This document guides you through the various ways your data may be processed when you:

  1. Use any of our applications or services as an authorized user.
  2. Access our website(s) linked to this Privacy Policy.
  3. Communicate with us via email, phone calls, text messages (SMS), or newsletters.

Personal Data Collection

We collect multiple types of personal information for different purposes. This includes:

  1. Account Information: Details required to create and manage your user account.
  2. Payment Information: Credit/debit card details, billing addresses, and payment transaction records.
  3. Financial Information: Income, bank account numbers (if provided), and financial status data for billing and service provision.
  4. Purchase Information: Products or services bought from us, including quantities and purchase history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and location data from your mobile device when you use our apps.
  6. Location Data: Geolocation information shared when using our services on a mobile device.
  7. Feedback and Reviews: Comments, suggestions, and ratings provided by users to improve our services.
  8. Social Media Information: If you interact with us through social media platforms, we may collect data from those accounts (with your consent) to personalize content and communications.
  9. Product Information: Details about the products or services you show interest in or purchase from us.

We gather this information through direct user input, automated tracking technologies, and third-party service providers.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: Essential for basic functions like login and navigating the site.
  • Preference Cookies: Store user preferences, language settings, and display options.
  • Analytics Cookies: Track site usage, gather analytics data, and improve service quality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

The duration we keep your personal data depends on the purpose for its collection:

  • We retain data as long as necessary for legal compliance, regulatory requirements, tax/accounting purposes, or to resolve disputes.
  • After fulfilling these obligations, your data will be securely deleted or anonymized.

Security Measures

We take robust security measures to safeguard your personal information:

  • Implementing industry-standard encryption protocols for data transmission and storage.
  • Engaging reputable third-party processors who adhere to strict privacy and security standards.
  • Regularly reviewing and updating our security practices to protect against potential threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from them. If you believe we have collected such information by mistake, please contact us, and we will take immediate action to rectify the issue.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have incorrect or incomplete information updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit our processing of your data while we verify or dispute discrepancies.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to certain processing operations based on legitimate interests or legal grounds.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.

To exercise these rights, please reach out to our Privacy Team via the contact details provided in this policy. We will respond within a reasonable timeframe.

Changes to Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For inquiries, requests to unsubscribe from communications, or questions regarding our data practices, please contact us:

  • Email: contact@lafayette-psychological-testing-therapy.denvermentalhealthcare.com
  • Address: [Provide Postal Address]

We value your trust in our company and are committed to maintaining the highest standards of privacy protection.